Disappointed with version 22.3.1 won't export

Forum|Forum|4 years ago
April 28, 2022
3 replies
883 views

I have a Windows 10 64 bit that is barely 2 years old and has been working solid with Premiere. However this latest update will not export correctly. I'm not sure why. I'm lucky if it will get past 2% completion. And then if just freezes there, no error code. I have to crash out Premiere because it won't move. In the end, I get maybe 10 seconds of the video but split into two files, AAC and M4V. I have plenty of hard drive space so that is not an issue. I've tried everything from creating a new project and rebuilding graphics. The only way I can now export is that I have re-installed Premiere 2021 and that works as it should. I can't open my current 2022 projects in that version however.

Anyone else having exporting issues with the latest version?

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Correct answer Mitzleplick8867

This issue seems to be resolved. I got on Adobe Chat. They took control of my PC and determined that the GPU was causing render and export issues. When switched to CPU for render/export it performed as it should. Not clear why this suddenly became an issue as the computer is only 2 years old and hasn't had a problem until now. But, it seems to perform fine now. I was told because this is a Xeon Processor PC without a graphics card, that this can happen when editing video. I will post if anything else comes up about this issue. Thanks for the comments.

Mitzleplick8867AuthorCorrect answer

Inspiring

This issue seems to be resolved. I got on Adobe Chat. They took control of my PC and determined that the GPU was causing render and export issues. When switched to CPU for render/export it performed as it should. Not clear why this suddenly became an issue as the computer is only 2 years old and hasn't had a problem until now. But, it seems to perform fine now. I was told because this is a Xeon Processor PC without a graphics card, that this can happen when editing video. I will post if anything else comes up about this issue. Thanks for the comments.