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Participant
May 3, 2022 3:30 PM UTC
Question

Display Surface Initilisation Failed

Hi there. My premiere pro won't open anymore. Everytime I start up the program it gives me this error saying - "Display Surface Initilisation Failed" and then exits the program. My iMac and premiere pro are all up to date and I can't seem to sort this issue out. Please help someone.

54 replies

Participant
Aug 17, 2022 2:23 AM UTC

Just finished a huge project in mystika VR and I tried to start premiere and I got the display initialization failed error. I couldn't even get to the splash screen. I managed to open creative cloud and held down the shift key to clear the media cache. I finally got the splash screen to open with the message did I want to clear the media cache. That did the trick. Now to see what happens the next time I try and work with premiere!

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Harold Silva
Community Expert
Community Expert
Aug 12, 2022 1:50 PM UTC

Lo que debes hacer es restarurar los permisos del MAc (primeros auxilios al Disco) luego reinstalara el software, eso me funicono hace un par de meses.
Espero tambien te sirva a ti,
Saludos

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Harold Silva B.
Inspiring
Jul 19, 2022 6:49 AM UTC

Got this one today as well.

Premiere is for me a pain for years now. Only worked after a fresh restart, but now this new mysterious error.

None of my other apps suffer from this instability.

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Participating Frequently
Jul 19, 2022 6:57 AM UTC

I need 2 try after a reboot to Start and only wenn I user the OPEN Command in Cloud APP.

 

No chance over Adobe Premiere Icon or doubleClick directly on a Project.

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Participant
May 23, 2022 11:13 PM UTC

This same issue is happening to me after updating to v22.4. There has to be a better solution than rebooting the entire system each time. And this is after v22.2 had a similar issue where it would hang up mid-launch because of a faulty plugin that couldn't be deleted.

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Participating Frequently
Jul 15, 2022 5:25 AM UTC

Same Probleme here Since a wekk or so 😞 Running 22.5 on Win 10. 

 

Only thing that helps is "killing" the CCXProcess an then it will Start. Very anoying. Every time I close Premiere 

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Participant
Aug 18, 2022 10:57 AM UTC

This worked for me. Thanks!

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Jeff Bellune
Legend
May 3, 2022 4:59 PM UTC

Other users have fixed this error simply by rebooting the computer.

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FuegooAuthor
Participant
May 3, 2022 5:38 PM UTC

I've tried this multiple times. Still not working.

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Jeff Bugbee
Community Expert
Community Expert
May 3, 2022 3:54 PM UTC

Can you share a screenshot of this error? Not sure if this is a Premiere error or a system error.

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FuegooAuthor
Participant
May 3, 2022 5:38 PM UTC

Sure thing 

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