distorted sound

Question

Hello, for the past two weeks, every time I import the rushes from a project I'm working on into the timeline, the sound is very distorted, even inaudible, whereas when I play the same rushes on VLC or Quicktime Player, the sound is perfect. Have you ever encountered this problem? How can I solve it? Thank you in advance for your answers.

jamieclarke · Answer

Hi @Fabrice Celony - As Ann mentioned, there is a known issue with MTS files that can cause static in the audio upon import. Can you confirm if that matches what you’re hearing?

This issue has been resolved in the Premiere Pro beta version 25.6 and the fix will also be included in the upcoming stable release version 25.4

If you prefer not to install the Premiere Pro beta, you can use the Adobe Media Encoder beta to transcode your files and continue working in the current stable version.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded