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jamesboulding
Participant
March 13, 2026
Question

Does anyone know why my video has gone all pixelated white and black? All the footage seems corrupted but the files are ok.

  • March 13, 2026
  • 1 reply
  • 21 views

Everything was fine then all of a sudden I loaded and all the footage in the preview is all just white/black pixelated.  If I render out the footage it is all a mess.  It seems to play fine when I hit space bar in premiere but when stopped the white / black screen is there.

    1 reply

    John T Smith
    Community Expert
    Community Expert
    March 13, 2026

    You need to provide details for anyone to help

    What kind of video are you editing?
    Standard    720   x 480    DVD Resolution
    720p        1,280 x 720    High Definition
    1080p        1,920 x 1,080    Full High Definition
    4k        3,840 x 2,160    Ultra-High Definition
    8k        7,680 x 4,320    New, not widely used
    -hint 4k/8k video on an underpowered computer will not play well

    NTSC = 720x480 with PAR .9 to display at 4:3 or PAR = 1.212 for 16:9
    PAL = 720x576 (I don't do PAL, so don't know PAR settings)
    Exactly what is INSIDE the video you are editing?
    Report back with the codec details of your file, use the program below
    Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
    - a MediaInfo tutorial https://youtu.be/Ivy9ckSX1M0
    - when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view
    - post your information IN your message, not as an attachment that someone would have to download
    Do not count on Windows to be fully up to date when it comes to device drivers
    Go to the vendor site to be sure you have an updated driver for your graphic adapter
    There have also been reports in the past that the latest driver is not the best driver
    .
    Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html
    Puget page has desktop and laptop computers... expensive, but at least some good ideas
    https://www.pugetsystems.com/solutions/video-editing-workstations/adobe-premiere-pro/hardware-recommendations/
    .
    https://helpx.adobe.com/premiere-pro/kb/gpu-and-gpu-driver-requirements-for-premiere-pro.html
    .
    nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
    -for all Adobe programs use the STUDIO driver, not the GAMING driver
    -To achieve the highest level of reliability, Studio Drivers undergo extensive
    -testing against multi-app creator workflows and multiple revisions of the top
    -creative applications from Adobe to Autodesk and beyond
    .
    If you have a laptop you MAY also need to check for a laptop specific nVidia driver
    -SOME laptops require an approved driver from the laptop company, not nVidia
    .
    AMD/ATI Driver https://www.amd.com/en/support
    .
    Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
    https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/