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jaredh28100023
Participant
August 9, 2024
Question

Does "Error Retrieving Frame" continue into Final Render with Media Encoder?

  • August 9, 2024
  • 1 reply
  • 270 views

Hi,

 

I am getting the "Error Retrieving Frame" message every time I roll over a clip in my timeline. My clips are in .MXF Format, and I'm using Adobe Premiere 24.3. 

 

(Newer versions of Premiere caused even more issues with this error.)

 

My question is: is this issue something that will carry over into the rendering process? I'm able to continue working despite this error, and I just want to know if it the "Frame Substitution" that occurs as a result of this error will continue into the rendered file.

This topic has been closed for replies.

1 reply

jamieclarke
Community Manager
jamieclarkeCommunity Manager
Community Manager
August 9, 2024

Hi @jaredh28100023 -  I'm sorry you are experiencing this issue.  Can you provide some more information about your setup?  What type of media are you using? What cpu are you on?  What hard drive are you editing off of?  Do you have any plugins installed?  Are you using an external monitor?  Thank you.

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