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deck51
deck51
Participant
August 8, 2020
Question

doesn't recognize media files on my Seagate backup

  • August 8, 2020
  • 1 reply
  • 269 views

I open PrPro and then attempt to open a video file I've had on my Seagate now for around 5 years. Havent had a computer with enough space to run the video - in fact I never finished the video because the laptop I was working on couldn't hold the size and froze up. Anyway, I'm hoping I haven't lost my images. System says something about Scratch disc and then it says something about not finding media there for the files it is detecting. I did use a song and am wondering if it may have been copyrighted. PS my original laptop used was not a Mac and I am now trying to open on a Mac. ?????

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1 reply

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
August 8, 2020

If the hard drive was formatted as NTFS, the Mac won't open the hard drive.

Try connecting it to a Windows computer to retrieve the file.

 

Don't reformat the drive or you will lose all content.

 

 

deck51
deck51Author
Participant
August 8, 2020

Thanks! Dont have a PC at the moment, but when I do, will I have to put it all on the PC and then put it on something else to get it to the Mac? 

Averdahl
Community Expert
AverdahlCommunity Expert
Community Expert
August 8, 2020

Try this: Microsoft NTFS for Mac by Paragon Software

 

 

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