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Thomas P171660215i1n
New Participant
July 30, 2024
Question

Drone Export Issues

  • July 30, 2024
  • 2 replies
  • 318 views

I cannot get my drone footage to properly export nor play in my time line. I've never had this issues. It all of the sudden started yesterday. I need help!

This topic has been closed for replies.

2 replies

Peru Bob
Peru Bob
Adobe Expert
July 31, 2024

Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

 

What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

R Neil Haugen
R Neil Haugen
Brainiac
July 30, 2024

We'd need a lot of details to help ... the specifics of your hardware, your media, and any effects used. To start with.

 

And did you make any changes on the computer yesterday? Other apps added, anything?

T
Thomas P171660215i1nAuthor
New Participant
July 30, 2024

I assure you the issue is not with my iMac, because last week it work just
fine but this week, not working. But, here is my iMac info


iMac: 4.2 GHz Quad-Core Intel Core i7
graphics: Radeon Pro 580 8GB
Memory: 64GB 2400 MHz DDR4
MAC HD
macOS: Ventura 13.6.8

--
Ipes

 

[personal info deleted by mod]

R Neil Haugen
R Neil Haugen
Brainiac
July 30, 2024

I don't know if you are aware, but no matter what hardware you have, no matter how new or powerful or expensive, there may be issues/bugs with that specific  hardware. Also, with the specific media involved. As again, no matter what that media is, there may be isseues with that specific media.

 

I work for/with/teach pro colorists, most of whom have a lot more invested in their calibration gear alone than your system and my 24 core/128GB of RAM system combined. And I would ask them exactly the same question.

 

Because that's the nature of troubleshooting.

 

You came here because something isn't going right, and you want it fixed, right? Then help us help you. That's how this all gets stuff done.

 

So the two parts you didn't answer ... that are native to any troubleshooting ... are what is the media and effects involved, and what, if anything, has changed over the last few days. A new app on the machine, an update to Premiere, anything.

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