Drops problem with mov files in premiere cc2018

Question

I'm working in premiere pro CC2018 with an imac macOS High sierra version 10.13.6 and when I import a clip .mov in premiere i haven't any problem, but when I press play to reproduce it, the video make drops and freeze the image while the audio continue working correctly.

I already installed perian, I have Quicktime Player 10.4(928.13) (for the codecs i may need or I don't know).

I already empty the render folder and still happen.

I would like to be able to work without doing render to this kind of files.

I'm becoming crazy searching a solution, please, if you have any solution it would save my life.

Vidya Sagar · Answer

Hi MARTAMT0,

Sorry for the playback issue. What is the selected renderer in project settings? Change it and see if it works: FAQ: How to change the Video Renderer in Premiere Pro?

What is the resolution of the MOV files? If its high, try using the proxy workflow: Work offline using proxy media |

Please let us know the status.

Thanks,

Vidya

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