Skip to main content
M
martino13326506
Participant
September 25, 2019
Question

During export of my project premiere pro hangs up (using three times memory available)

  • September 25, 2019
  • 2 replies
  • 480 views

Currently the newest version of premiere pro drives me crazy. 

I want to export my project with adobe premiere pro or media encoder but when it comes to the last 3% the memory usage increases to 64GB (16GB are available) ... and hangs up. So i have no chance to export my movie.

 

i already read about removing some image files, old referrences, cleanup cache etc. but it doesn't help. Does anyone other has an idea how to fix this issue?

 

Process Sampling attached

 

best regards

Martin

 

Edit: Ok, after removing the first and last TIF-Image, the export is possible. But how can i add now this image files without breaking the programm?

Edit 2: Replacing TIF/PNG/JPG with a PSD File, then all works fine. But this bug is annoying and should be fixed

    This topic has been closed for replies.

    2 replies

    Richard van den Boogaard
    Community Expert
    Richard van den BoogaardCommunity Expert
    Community Expert
    September 25, 2019

    Using PSDs may sometimes be preferred over lossy compression image formats such as PNG/JPG. TIFF could be too big for the program to handle. PPro is predominantly built for handling video footage, not so much still images and artwork. After Effects will handle this far better.

     

    Don't if it helps, but I usually go through the process of taking images through Photoshop before using them in PPro. I change the color space to RGB, make it 72 DPI and change the file size to whatever is needed for the PPro project:

    - FullHD - make it somewhere around 2000x1000 pixels in dimension @72DPI

    - UHD - make it somewhere around 4000x2200 pixels in dimension @72DPI

     

    Same goes for artwork: I open up an EPS file in Adobe Illustrator, where I copy the artwork to a newly created 1080p or 2160p file and then resize the artwork on the canvas to whatever size I feel will be appropriate for the project.

     

    This has proven to be a robust workflow for me. You can complain about PPro not handling exotic file sources (a JPG is just a container, which can contain images of varying sizes/resolutions/color spaces), OR you can do the ground work yourself in the apps that were created to handle them properly. The choice is yours.

      M
      martino13326506Author
      Participant
      September 25, 2019
      Thank you for your response. I agree with you that this would be better. However, I'm more at home in the world of software development and I don't want software to break up when using a different format. If this is not allowed to be used, then it should be intercepted accordingly.
      Richard van den Boogaard
      Community Expert
      Richard van den BoogaardCommunity Expert
      Community Expert
      September 25, 2019
      But then we will get another boat load of complaints here that PPro will not allow for this or that JPG or PNG to be imported.
      M
      martino13326506Author
      Participant
      September 25, 2019

      I copied my items to a windows pc and try to export the movie there ... 

      it hangs at 97% but without any memory blow up.

       

      anyone have an idea, how can i extract more information what cause my problem?

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices