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chris_z77-czYu1k
chris_z77-czYu1k
Inspiring
December 11, 2017
Question

Dynamic Link Error "Source is empty"

  • December 11, 2017
  • 3 replies
  • 7746 views

Happens randomly when dragging a sequence from Premiere to AME.

Happens more often when dragging several sequences.

2018 seems to have plenty of bugs...

This topic has been closed for replies.

3 replies

S
Santi5EFE
Participant
March 7, 2024

I'm getting the same error message when I drag a comp from AE 2024 to ME 2024. I can't send renders from AE to ME however I can send renders from PR to ME. I have the most updated versions of all programs and tried uninstalling and reinstalling with no success.

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
March 13, 2024

Hi there!

Sorry about the issue. Could you try some suggestions mentioned here? If this doesn't help try: https://adobe.ly/3v8P3oq

 

Let us know how it goes. Happy to help.

Thanks,

KR

Jealous
Jealous
Participating Frequently
September 12, 2018

I get the same 'source is empty' dragging from After Effects 2018 to Media Encoder 2018.

Media Encoder 2017 was working for a while with After Effects 2018... but that work around is over.

Just put mp4 and H264's back in AE pretty please. Cherry on top.

TH

    Vidya Sagar
    Adobe Employee
    Vidya Sagar
    Adobe Employee
    December 12, 2017

    chris_z77,

    Sorry for the issue. Please share us the exact dot versions of both the applications.

    Instructions: FAQ: How to find the exact version of Premiere Pro you're using?

    And also, more information related to the machine FAQ: What information should I provide when asking a question on this forum?

    Thanks,

    Vidya.

    chris_z77-czYu1k
    chris_z77-czYu1kAuthor
    Inspiring
    December 14, 2017

    Premiere 12.0.0 (Build 224)

    AME 12.0 (Build 202)

    iMac (Retina 5k, 27-inch, 2017)

    macOS High Sierra 10.13.2

    4.2 Ghz Intel core i7

    64 GB 2400 MHz DDR4

    Radeon Pro 580 8GB

    Anything specific you would like to know?

    Vidya Sagar
    Adobe Employee
    Vidya Sagar
    Adobe Employee
    December 17, 2017

    Hi chris_z77,

    Thanks for the information. Both Premiere Pro & Media Encoder are updated to the same version & there shouldn't be an issue with Dynamic Link unless if something is blocking it.

    Please check the Permissions are set properly: fixing permissions problem that impedes start of Adobe applications | Creative Cloud blog by Adobe

    Also, check if the firewall or Antivirus are blocking it. If possible, test by disabling the both.

    Thanks,

    Vidya.

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