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AlanEHoward
Participant
April 9, 2018
Question

dynamic link not working

  • April 9, 2018
  • 13 replies
  • 41974 views

Hi all,

dynamic link is not working between PP and AE ... It opens a new AE project when selected, the composition icon is there, but there's nothing on the timelime, no video no nothing ... even more annoyingly when I try to get customer support using "chat" it seems that option isn't open to me !

Any ideas??

I'm sitting in an edit getting mighty frustrated....

    This topic has been closed for replies.

    13 replies

    Show previous replies
    R
    RoodyHadley
    Participant
    June 7, 2018

    I'm also having huge problems with DL with Prem and AFX since updating both software's to the latest versions.

    Everything was fine pre-update.

    Constant crashing, nothing happening when trying to bring in AFX comps into Prem. Sluggish performance, endless "Media Pending" screens in PP which never manage to connect, just endless crashes and total non-responsiveness...

    J
    jerryg80651089
    Participant
    November 9, 2019

    Me too.  When you try to link to an AE composition you created with the 2019 verison, it just doesn't se it.

     

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 16, 2018

    Hi AlanEHoward,

    Are you still having trouble with this issue? Let us know.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      K
      kylek16707171
      Participant
      June 26, 2018

      im having trouble as well

        J
        jerryg80651089
        Participant
        November 9, 2019

        The only thing that seems to work for me is to reinstall Premiere and AE 2019.  The new verstions are really not compatible with the old workflow.  

          Rameez_Khan
          Rameez_Khan
          Legend
          April 9, 2018

          Hey AlanEHoward,

          Sorry for your issue with dynamic link.

          Dynamic link works between same versions of the applications.

          What is the exact version of Premiere Pro and After Effects that you're using? FAQ: How to find the exact version of Premiere Pro you're using?

          What kind of a computer do you have? Which OS?

          How are you trying to send your Premiere Pro footage to After Effects?

          even more annoyingly when I try to get customer support using "chat" it seems that option isn't open to me !

          That would happen when:

          1. You don't have a Creative Cloud subscription
          2. You are not logged in with the Adobe ID that has the subscription associated with it

          Let us know.

          Thanks!

          Rameez

          susanh71835279
          susanh71835279
          Participating Frequently
          April 19, 2018

          Hi Rameez,

          I am having the same problem. After updating to the newest versions of AA (15.1.0, build 166) and PP (12.1.0, build 186), my AA motion graphic template no longer works and when I try to re-link it, PP tells me that I need to install AA—which of course I already have.

          Thanks!

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