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ericb72391159
Participant
March 11, 2017
Answered

Encore CS6 Blue Ray Burning problem

  • March 11, 2017
  • 2 replies
  • 1815 views

I am writing because I have a question that perhaps you someone can answer. Here's the scenario:

I use the Adobe CC suite on a fast, fully-loaded late 2015 iMac. I've assembled 10 videos in H.264 format using Premiere Pro. Most of the movies are about 3-5 minutes long. Two of them are roughly 23 minutes long. I want to ultimately put them on a Blu-Ray disc with 2 menus created in Photoshop. Although Blu-Ray burning has become increasingly less popular, I find that even with the fastest internet speeds, there's always a delay showing movies via computer to Apple TV or directly connecting to TV via a long HDMI cord. I love the crisp, clean non-compressed look of Blu-Ray and the ease of popping it into the player and jumping from movie to movie using a menu.

I bought an OWC Mercury Pro Blu-Ray disc burner from B&H and have had no trouble burning regular DVD-Rs on it, so I know it works. I also burned a data Blu-Ray DVD and that works fine. The OWC is a top of the line machine that was recommended for home theater Blu-Ray disc burning.

I've watched many Encore CS6 YouTube tutorials and some Lynda.com tutorials as well. As you all know, Adobe does no longer offers CS6 tutorials. I set up the 10 movies and 2 menus in Encore CS6 and they work perfectly within the program prior to "building." I set up the transcoding specs to "MPEG-2, 1920 X 1080 for Blu-Ray". The movies total about 16GB of material (already compressed in the H.264 format). When I try to build the disc I get this message. See screen shot:

Blu-ray Error: "device error", Code:"3", Note: Create StcSequence: Fail to write M2S file.

Inline image 1

Apparently, M2S files are the MPEG-2 format. After trying the big project a few times with no success, I put another quickie "test project" together: a 2 minute movie with a single button menu. I even went to Adobe Media Encoder and converted the H.264 file into two separate Ac3 audio/m2v video files and dragged them to the Encore timeline. It successfully burned to regular DVD-R, but I got the same error message when trying to burn the test project to a Blu-Ray disc with Encore CS6.

Basically, I'd like to know how to go about getting ten H.264 movies (that add up to about 80 minutes of footage) on to a Blu-Ray disc to be played on a consumer Blu-Ray player. It's taken me months to edit and create the materials. I'm not one to give up. Personally, I don't care for cheesy pre-made template menus. That's why I made my own.

Any suggestions from anyone you know would be greatly appreciated. I Googled info about Roxio's Toast software and it has mixed reviews. It's $100 for the download. Don't know if it's worth it. Tried to online chat with their 24/7 tech support and they were terrible - oblivious. Other "free download" software I researched is only Windows compatible. The Toast DVD app cost me $35 and froze after downloading it from the Mac App Store. Apparently, it is listed as Mac compatible on the App store, but, guess what? It's not. I complained to both Roxio and Apple. Of course, Apple issued me a refund.

Hope there's someone out there who still burns Blu-Rays.

Thanks.

This topic has been closed for replies.
Correct answer Ann Bens

Try H.264 Bluray 1 pass

On a side not H.264 is a better codec.

If Encore is giving errors

Save the menus and re-use them in a new project and start over.

2 replies

ericb72391159
Participant
March 11, 2017

Will check it out. Thanks for the prompt response.

Ann Bens
Community Expert
Ann BensCommunity ExpertCorrect answer
Community Expert
March 11, 2017

Try H.264 Bluray 1 pass

On a side not H.264 is a better codec.

If Encore is giving errors

Save the menus and re-use them in a new project and start over.

Stan Jones
Community Expert
Community Expert
March 12, 2017

If Ann's fix does not work:

This error is probably from multiple sources, and there has been no consistent fix reported. It can be media or drive. It can be permissions. A reinstall of Encore has fixed it in at least one situation. Reducing bitrate/project size may avoid the error. Make sure you are running Encore "as administrator." That is only for Windows; on Mac, the closest fix is to make ssure that all files and folders Encore uses as program/media, etc, are read/write.

Test the workflow up to the point of actually burning a disk by a) building to an image and b) burning with an alternate software such as ImgBurn for PC or Toast for Mac.

John T Smith
Community Expert
Community Expert
March 11, 2017

I don't do BluRay and I'm on Windows, so don't know if the below will help or not

Code 3 Encore http://forums.adobe.com/thread/1371866?tstart=0 and https://forums.adobe.com/thread/494407

My only GUESS is that your transcode settings are not correct for BluRay, so you need to change "something"