Skip to main content
kiersten_seaburg
kiersten_seaburg
Participant
May 31, 2017
Question

Encore CS6 Broke with Premiere Pro CC 2017 2017.1.1 v11.0 Upgrade

  • May 31, 2017
  • 4 replies
  • 492 views

I have recently installed Premiere Pro CC 2017 2017.1.1 v11.0 on my Mac Pro running osSierra. When I performed this upgrade I was no longer able to launch Encore CS6 from my dock or applications menu. I was able to launch it before the upgrade but now cannot. I downgraded to Premiere Pro CS6 and was able to launch and use it. ( I can even open it with, Premiere Pro v10) Any suggestions on what we can do to resolve this or if Adobe is aware of it?

Thanks!

    This topic has been closed for replies.

    4 replies

    Stan Jones
    Community Expert
    Stan JonesCommunity Expert
    Community Expert
    July 7, 2017

    As Ann asks, provide more info regarding how you are opening Encore. There is no dynamic link or ability to open Encore from any PR other than CS6. But Encore itself will work.

    Try opening Encore directly.

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    July 6, 2017

    I can even open it with, Premiere Pro v10

    How do you manage to open Encore with Prpro10?

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    July 6, 2017

    >if Adobe is aware of it?

    This is an open forum with "some" Adobe staff participation, use the links below to make a report

    https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform for feature requests or bug reports

    -or Feedback forum https://forums.adobe.com/community/creative_cloud/desktop-app/content

    Sheena Kaul
    Sheena Kaul
    Legend
    July 6, 2017

    Moving to Premiere Pro CC​

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices