Encore CS6 - Download with Registered Serial?

Nobody here can help you much but those who answered are doing there best to help.

The bottom line is this: WE are not adobe. We are users like you. We have no control over what Adobe does and changes over time. You will find many links that no longer work if you go through the internet and adobe help files to find your answer.

So, the only thing I can say is what happened to me personally and it has nothin to do with you.

I bought the cs6 creative suite from B&H years ago... and got the boxed version from them. The box has a serial number on it. The way to make it work was to put the discs into drive of computer, follow directions to enter serial number, and then ACTIVATE the software via an internet connection OR by calling adobe customer support to get the activation key.

Why is this important ?

Because some people wanted to install the software on computers that were NOT connected to the internet.

So there are now 2 ( TWO ) ways to activate back then... 

1) via internet

2) via customer support

Once the software got activated ( way back then ) it was now 'in your name' and part of their database. This may have involved setting up an 'adobe account' ( like you sign in to adobe and they know who you are ). This is similar to having what is called 'An Adobe Account' or 'A PRESENCE' ( you exist ).

This has NOTHING to do with subscription service which came later on. BUT your presence CAN be verified by your current adobe account via that past interaction...if you in fact registered and activated your cs6 software back when you bought it....

OR you bought it from a person who transferred the right to use the software to YOU now.

I could sell you my old cs6 boxed version and mail it to you, but I would need to DE-ACTIVATE my software and uninstall it from my computer ONLINE WITH ADOBE before you could use it.

So, once you have a legal copy of the software with a serial number, you now have to activate it.

This can be done ONLY by using the physical discs from the original product, OR by calling adobe support ( I used the chat funtion last year to install it on a laptop ) and they were very helpful. Essentially, since my laptop doesn't HAVE a disc drive, THEY hooked me up to a link where the entire cs6 creative suite was available for ME ( and ONLY ME ) to download... and install on my laptop. The files ( there were two ) already HAD the last four digits of my serial number embedded in what they sent me. I only had to enter my entire serial number and it automatically activated and was good to go.

It's easy !

According to HOW LONG IS MY DOWNLOAD AVAILABLE at the next link the time is 3 years
-https://helpx.adobe.com/x-productkb/policy-pricing/adobe-stores-online-order-payment-faq.html

For CS6 and earlier you may download ONLY if you bought direct from Adobe via download
-Log-in to your account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
--as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
--if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought a download from a 3rd party vendor you will need to contact that vendor

Hello,

Always a good idea to search the baords before posting, in case your question has been asked before:

https://community.adobe.com/t5/get-started/cs6-download/td-p/10519526?page=1

😉

JVK