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yannl75853921
yannl75853921
Participant
December 2, 2024
Question

Erreur au lancement de premiere pro

  • December 2, 2024
  • 1 reply
  • 179 views

Bonjour ,

j'ai un message à l'ouverture du logiciel

 

adobe invalid map <k, t> key

 

impossible de lancer l'application ! 

 

nous avons essayé en ré-intallant une ancienne version ... mais toujours pareil ! 

 

This topic has been closed for replies.

1 reply

Ishan Y
Community Manager
Ishan YCommunity Manager
Community Manager
December 3, 2024

Hi there,

Sorry for the issue. Please try temporarily disabling your third-party plugins using the Reset Options menu (https://adobe.ly/41zPCWn) and let us know if Premiere Pro launches. If you still see the issue, please share a screenshot of the error message and let us know if you're using a Windows or a MacOS system. 

 

Thanks,

Ishan

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.
yannl75853921
yannl75853921Author
Participant
December 4, 2024
Good morning,

yes we have already tried this manipulation... and it still does not work!

We are on Windows 10 system.

and it does this to me on all versions...

and here is the screenshot of the error message.

[cid:image001.png@01DB462C.ACCAAA70]

THANKS
Looking forward to

Sincerely


[image001]Yann Lebeul
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Infographiste / Chargé du Multimédia

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