ERROR -2147287036

4 replies
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Hello everyone,

do you know what error is?

It occured while exporting an edited video.

And it is reffered to GPU Mercury Playback Engine CUDA.

Thanks.

Alessandro

A

alessandror73265922Correct answer

Participant

Dear ANN, thanks for your reply. I tried to export again and it works properly . So I dont know why first time I had error, and second time no error. Strange, I can't understand to what it depends... Thanks in any case, Alessandro

S

Sumeet_Kumar_Choubey

Adobe Employee

Hi Alessandro,

It could be occurring while processing a certain section of the timeline using the GPU accelerated renderer. Please try to switch the Renderer to Mercury Playback Engine Software Only and check if it's exporting properly.

Let us know if it helps.

Thanks,

Sumeet

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A

alessandror73265922Author

Participant

Dear Summet, thanks for your reply. I tried to export again and it works properly without the switch you mentioned. So I dont know why first time I had error, and second time no error. Strange. Thanks, Alessandro

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Ann Bens

Community Expert

You need to fix whatever is on the timeline at the given timecode in the error message.

Delete section and do it again.

Might have an issue with your graphicscard.

Please post your:
Computer specs/setup,
Operating system build,
Premiere exact build (see about),
Mediainfo screenshot in treeview of media used.
Export setting and with the left tab to output.

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A

alessandror73265922AuthorCorrect answer

Participant

Dear ANN, thanks for your reply. I tried to export again and it works properly . So I dont know why first time I had error, and second time no error. Strange, I can't understand to what it depends... Thanks in any case, Alessandro

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