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Participant
August 10, 2026
Question

ERROR AL CARGAR AUDIO EN LINEA DE TIEMPO

  • August 10, 2026
  • 1 reply
  • 7 views

Hola estoy usando la versión beta 27 y tengo problemas al cargar los videos a la línea de tiempo me dice que no se puede leer el archivo de origen carga una parte del audio y lo de mas no, pense que era por el disco movi todo el proyecto a otro disco (ambos son ssd) y me sigue dando el mismo error que puede ser?

    1 reply

    Nishu Kushwaha
    Community Manager
    Community Manager
    August 10, 2026

    Hi Josueruizalva, since you're on the Premiere Beta 27, a few things would help narrow down the issue:

    1. What's the format/codec of the videos that fail (MP4/H.264, MOV/ProRes, camera raw, etc.)? A screenshot of the file properties would help.

    2. Does this happen with all videos, or specific ones? For example, do videos from a phone work but videos from a camera don't?

    3. Do the files play correctly when you open them directly in VLC or QuickTime?

    4. Have you tested importing the same files into the stable release of Premiere Pro (not Beta)? If they work there but not in Beta 27, that confirms it's a Beta-specific bug.

    Let me know the details above and we can figure out what's happening.


    Thanks,

    Nishu