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boogie2988
Participant
April 25, 2025
Answered

Error code: -1609629695 - Render issues on Mac

  • April 25, 2025
  • 2 replies
  • 508 views

I've been trying to export this video in Premiere. Originally, I edited it in the Beta version to have access to the AI generative video features. Since then, I've updated my main copy of Premiere and have tried exporting it from there. I still run into this issue. I know the most common fixes are:

- Changing the GPU encoding process (won't work because that panel is greyed out in my settings for some reason)

- Clearing the cache (done it multiple times, don't change anything)

- Changing the export settings (leads to poor quality video)

 

Do you have any tips? Usually, the content I find on this issue is regarding PC issues. I'm on Mac.

 

Correct answer boogie2988

Thank you! I tried that. Turns out the timestamp is around a part of the timeline that is a still image. I deleted the image and left the audio and it rendered, but another part of the timeline where there was a still image also ran into the same error. I'm going to try to render the image and audio separately and import that new video into the project. Hopefully that fixes the issue.

2 replies

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shaunw55714974
Participant
November 5, 2025

I just spent 7 hours trying every fix under the sun for this error code-- deleted previous renders, cleared cache, started a new project and imported the old one, changed project settings, sequence settings, preview settings, tried media encoder, updated OS, restarted, already had updated Premiere, etc, none of that worked. The clips in my timeline that wouldn't render or export I had selected "scale to frame size" on instead of "fit to frame." That was the issue for some reason, even though I had successfully exported this same timeline many times a few months ago. Infuriating, but at least it worked. 

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity Manager
Community Manager
April 25, 2025

Hello Boogie,

I read your case notes. Thanks for the screenshot. It looks like you've got a problem in your sequence at :35-:53 seconds. Can you inspect that section of the Timeline to see if you have any third party effects or footage that is problematic. Try right-clicking the footage and choose Render and Replace. Replace the section using the ProRes codec. See if that solves your issue. Let us know. Sorry for the problem.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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    boogie2988AuthorCorrect answer
    Participant
    May 1, 2025

    Thank you! I tried that. Turns out the timestamp is around a part of the timeline that is a still image. I deleted the image and left the audio and it rendered, but another part of the timeline where there was a still image also ran into the same error. I'm going to try to render the image and audio separately and import that new video into the project. Hopefully that fixes the issue.

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 14, 2025

    Yes, good sletuthing. I assume that the issue was with the still images. Try a different workflow for saving the images and you should be OK moving forward. Keep us in the loop!

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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