Error connecting to Universe runtime.

Forum|Forum|5 years ago
February 11, 2021
6 replies
11709 views

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Correct answer David Arbor

Are you still having this issue? If reinstalling Universe and making sure Premiere is up-to-date didn't help, then you'll probably have better luck contacting Red Giant Support. I've done this several times myself and they always have great people who are often able to help you out.

J

Jasmina5CFE

Participant

Same issue, did someone solved this before?

coreyh11071902

Participating Frequently

Same issue, no resolution found

R Neil Haugen

Legend

You'll have to check with RedGiant, which is now Maxon support. Their app manager is required to be running for their plugins to work. And Maxon has made some changes and you probably need to uninstall the RedGiant app manager and install the Maxon equivalent.

I had to do that last week myself.

Neil

Everyone's mileage always varies ...

D

David ArborCorrect answer

Inspiring

Are you still having this issue? If reinstalling Universe and making sure Premiere is up-to-date didn't help, then you'll probably have better luck contacting Red Giant Support. I've done this several times myself and they always have great people who are often able to help you out.