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MahaB82A
December 21, 2021
Question

Error Message

  • December 21, 2021
  • 2 replies
  • 2255 views

I imported a folder (2 Monday) from Media Browser to Project. Import took place without any issue. What is reason for the error message?

 

This topic has been closed for replies.

2 replies

Participant
December 24, 2021

Your file is currupted, Please try to import another file. Another method is quit the software and end from task manager then restart software and open the same file in new project.

Neeraj Kumar
MahaB82A
MahaB82AAuthor
December 24, 2021

File is not currupted because it is opening in Windows explorer but not in the Premiere Pro. 

Peru Bob
Community Expert
Community Expert
December 24, 2021

Please use MediaInfo and post the results.

Jeff Bellune
Legend
December 21, 2021

You'll find that although the majority of the clips in that folder imported, the particular one that is listed in the error message did not.

 

Generic error means that Pr didn't like the file but it doesn't know why. Make sure the file is not corrupt and that it can play in media players outside of Pr.

 

You can get some good info for troubleshooting by analyzing the file with MediaInfo set to Tree View.

MahaB82A
MahaB82AAuthor
December 23, 2021

Thanks