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bimbak
bimbak
Participating Frequently
April 5, 2018
Answered

Error message: No importable streams .mov file

  • April 5, 2018
  • 2 replies
  • 3103 views

Hi everybody!

I've just purchased a HD video .mov file from Shutterstock and when trying to import it into Premiere or Media Encoder I get the message below.

I am running Windows 10 Pro 1709 and the latest version of Premiere. I have tried re-downloading the file but the same error message of no importable streams comes up.

Any suggestions would be so appreciated!!!

Thank you!

    This topic has been closed for replies.

    2 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    May 14, 2018

    Transcode the footage file in a previous version of Premiere Pro or Media Encoder. Then, it should work.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Ann Bens
    Community Expert
    Ann BensCommunity ExpertCorrect answer
    Community Expert
    April 5, 2018

    Might be due to this:

    Future versions of Premiere Pro will no longer support Quicktime 7 era formats and codecs

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