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Participant
July 28, 2026
Question

error message 'premier pro requires access to the following folders documents'

  • July 28, 2026
  • 2 replies
  • 5 views

HI there, I am receiving the error message ‘premier pro requires access to the following folders documents’; it directs me to the system settings. However, there I can see that they already have full access to the disk. There is no option to chose the folder ‘documents’. I already uninstalled and installed Premier multiple times, as well as all the Adobe apps and creative cloud and installed them back again. But it did not solve the issue. Thanks 

    2 replies

    Community Expert
    July 29, 2026

    It might also be worth checking that Premiere is enabled in Privacy & Security > Files & Folders

    Community Manager
    July 28, 2026

    Hi,

    Sorry you're running into this issue.

    Since you've already reinstalled Premiere Pro and confirmed that Full Disk Access is enabled, this sounds more like a macOS permissions issue than an installation problem.

    Could you let us know:

    • Which macOS version you're using.

    • Which Premiere Pro version you're running.

    • Whether the error appears at launch or only when opening/creating a project.

    Also, if possible, please share a screenshot of the error message and System Settings > Privacy & Security. That will help us determine why macOS isn't offering the Documents permission.

    Thanks,

    Kevin