ERROR PREMIERE PRO

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Has anyone tried to open any ADOBE application, be it Premiere or another, even Creative Cloud and had this problem?

Error or problem

jamieclarke

Community Manager

Thank you Ann, Link updated

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Ann Bens

Community Expert

@jamieclarke your link to the webpage is 404

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jamieclarke

Community Manager

Hi @Thiago_Silva1169 - It seems you have a corrupt file related to Microsoft Visual C++ redistributables. Please contact our support staff and they will assist you, Go to this web page: https://www.adobe.com/about-adobe/contact.html

In the lower right corner, begin a chat with Adobe Support and explain that you would like to be routed to the video queue. This action will allow you to reach the specialists for Premiere Pro,

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R

RobShultz

Community Expert

I'm sorry that you're going through this. I'd uninstall and reinstall the apps. If that doesn't work you may want to use the Cleaner Tool. More information can be found at this link: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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