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Participant
June 2, 2017
Question

Error while making iso in Encore

  • June 2, 2017
  • 2 replies
  • 1542 views

having a problem making bluray image, error comes with (Blu-ray error: "device error", Code: "3", Note: "file can not open

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2 replies

Stan Jones
Community Expert
Community Expert
June 2, 2017

There are many Blu-ray Code 3 errors, and your specific language does not match any, and I wonder if you have not transcribed it correctly. What is the full wording? (Or post a screen shot.)

Participant
June 5, 2017

Hi Stan Jones

this is the full error i get every time i make bluray ISO file

Error

Blu-ray Error: "device error", code:"3", Note "file can not open. (K:\30-07-2015 Baldev Singh\Bluray ISO\001 Sagan Path\AuthorScriptHDMVSessions\Pteh1.m2t._.ves)-

Many Thanks

Harpreet Singh

Stan Jones
Community Expert
Community Expert
June 5, 2017

What format are you importing the video file to Encore? .m4v or .m2?

This is not a common error. One thing that worked for some users was running in Windows compatibility mode for win7.

Be sure you are running "as administrator," not just in an account with administrative rights.

John T Smith
Community Expert
Community Expert
June 2, 2017

Code 3 Encore http://forums.adobe.com/thread/1371866?tstart=0 and https://forums.adobe.com/thread/494407

Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions is REQUIRED to create a dual layer DVD or a BluRay