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Participant
December 12, 2023
Question

Exception:IOError: FIle or folder does not exist

  • December 12, 2023
  • 2 replies
  • 2340 views

Need some help, I keep recieving this message on my brand new Macbook whenever I open a new or old project? 

This topic has been closed for replies.

2 replies

Participant
January 8, 2024

I have the same issue. Any solution found?

Participant
January 8, 2024

Hey!

 

I solved it on my own of course, I found out the reason for this happening was simply because I have the Panel/Plugin Motion Bro: Docked, and I noticed upon each start up with it docked, I receive the error pictured above.

 

at first I of course attempted to reinstall programs/apps (creative cloud,premiere) the common solves, and it had fixed the problem momentarily I had noticed no error pop up, and so I began installing my plugins, 1 by 1, which of course is how I solved that it was indeed the Motion Bro plugin, causing some sort of error.

 

i also noticed the error/problem, has no effect on workflow/timeline/anything yet, other than just being an annoying start up/pop up.

 

i hope this helps your problem as well! 

thanks for commenting🧠


in short, remove this plugin from your panels and start your program, it will have no issue and no error pop up.

 

 

Jay Kaslo
Participant
January 16, 2024

Cool, thanks!  I was having same issue as well.  Closed the Motion Bro panel, saved my workspace... reopened a project, and voila... no more error!

kglad
Community Expert
Community Expert
December 12, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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