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Participating Frequently
November 8, 2016
Question

Export Error Error compiling movie Disk Full when exporting to external drive

  • November 8, 2016
  • 2 replies
  • 1726 views

I get the following error in my error log when trying to export a video to an external drive.  The drive has almost 1TB of free space on it, and I'm exporting a 6 second clip.  When I switch the destination to my internal drive, which has less than 100GB of free space, it works fine.

I don't have enough space on my internal drive to export a bunch of videos, so that's why I'm using the external drive.  Is there something I need to do in order to get exporting to an external drive to work?  All of my source files are on the external drive as well, but that doesn't seem to be a problem.

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- Encoding Time: 00:00:03

11/08/2016 06:16:04 AM : Encoding Failed

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Export Error

Error compiling movie.

Disk Full.

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This topic has been closed for replies.

2 replies

Kevin J. Monahan Jr.
Community Manager
Community Manager
November 30, 2016

Hi Tormenator,

Did you ever solve this issue?

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participating Frequently
January 20, 2017

I think I got it working by using an HFS formatted external drive.  I'm using Paragon NTFS for Mac to be able to write to the external NTFS drive.  It's weird though that it's only when trying to output the movie to the external drive.  All of my source files and working folders are on the external drive and they write to the drive just fine.

Legend
November 8, 2016

Many external drives come preformatted as FAT32 so they can work on Macs as well as the far more ubiquitous Windows machines.  Fat32 has a 4GB file size limit, which triggers the error you're seeing.  In other words, rather than just making it work for most people, drive makers often cripple their product in order to cater to the minority.

Reformat the external drive as NTFS.

Participating Frequently
November 8, 2016

But none of my output files are larger than 10-15MB, let alone 1GB.  My external drive is formatted as NTFS, by the way, and I'm using a Mac.