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Participant
February 28, 2025
Question

Export issue-Premiere not recognizing I/O points, audio issue (drops)

  • February 28, 2025
  • 1 reply
  • 155 views

I recently upgraded to Premiere 2025 and have been experiencing odd glitches in exports in various timelines. One issue is when I create In/Out points on the editing timeline, then go to export, Premiere will export previous In/Out points. For example, if I wanted to export the first three minutes of my timeline, then adjust the In/Out points to later in the edit (minutes 3-6), it will still export from the initial In/Out point, or just a fragment of the edit. One way to resolve would be to adjust I/O points in the export window, but that is a clunky way of working-- the other would be to copy the footage into a new timeline, then it seems to work fine. I have also experienced Premiere to export edits with simple motions (when layered) that will not take. They work fine individually, but when stacked or nested, will not function properly.

I also have experienced audio muting on the timeline, which prompts me to have to relaunch the application, then the audio works fine.

I work off of a Mac M3 Max with 36GB of RAM, so I'm not doing heavy lifting with a light machine. 
This is also prevelant in my personal M3 Mac that I use at home, that has a bit less horsepower, but should not choke the system. 

1 reply

jamieclarke
Community Manager
Community Manager
February 28, 2025

Hi @Paul_Video_Dude -   Thanks for submitting your bug report. We need a few more details to try to help with the issue.

 

It's best to create separate posts for each issue you are facing that way we can focus on each item.

 

Are these projects upgraded or brand new to the version?

What exact version of Premiere are you working in?

Can you try and hold down "SHIFT" while launching Premiere and check the boxes
"Reset app preferences" (Backup Preferences first)
"Clear media cache files"
"Reset plugin loading cache"

Sorry for the frustration.