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LokiTM
LokiTM
Participating Frequently
June 29, 2018
Answered

Export Media produces blank movie

  • June 29, 2018
  • 3 replies
  • 7328 views

I have a recording of a webinar that I have edited to add other dialog and music.

It plays fine within Premiere pro but when I export media, no matter what format I choose, the movie is blank.

The export process looks good in the preview window. I can see the slides in the presentation advance as it renders.

What I and up with is about 30 minutes of a black screen with no audio.

Macbook Pro MacOS 10.13.5

Premiere Pro CC 12.1.1 build 10

Suggestions for troubleshooting or fixes?

I have created a new project from scratch for the same content with the same result.

Other projects from the past are working.

The source material for this project is an MP4 movie (video and audio) from a GoToWebinar, along with 3 different WAV files for additional audio.

    This topic has been closed for replies.
    Correct answer R Neil Haugen

    It was the export from the webinar. GoToMeeting generated the video file. Since it is only slides I suppose there was no need for high frame rate. I never changed it.

    Can up up-sample it to see if that helps?


    Try it. Some codecs do have frame-rate "issues". And if they're all slides, should be easy to do.

    Neil

    3 replies

    W
    whitneyb78879289
    Participant
    November 27, 2018

    Oh wow this is a lifesaver. Had the same issue with a Gotomeeting video and changing the frame rate fixed everything. Thank you!

    D
    Community Expert
    DeanUtianCommunity Expert
    Community Expert
    June 29, 2018

    As mentioned, give details if your export settings.

    In addition - what effects, if any, have you applied to the video clips?

    I'd suggest you try export a few minutes of the sequence, say at the start to see if that works.

    LokiTM
    LokiTMAuthor
    Participating Frequently
    June 29, 2018

    Here is the screen grab. I will do a test with a small segment.

    R Neil Haugen
    R Neil Haugen
    Legend
    June 29, 2018

    That's a really odd ... slow ... frame-rate. For a specific use?

    Neil

    Everyone's mileage always varies ...
    R Neil Haugen
    R Neil Haugen
    Legend
    June 29, 2018

    It would be nice to see a screen-grab of the Export Media dialog showing all settings used ... similar to what I've included.

    Neil

    Everyone's mileage always varies ...
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