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T
tc.thinkstorm
Participant
January 20, 2017
Answered

Export of sequences works fine, Queue has missing media

  • January 20, 2017
  • 3 replies
  • 350 views

[Windows 10, PremierePro CC, updated today]

When I export a sequence / timeline (CTRL-M, select "Export") the file renders just fine.  When I hit "Queue" instead, Adobe Media Encoder CC opens with my file in the queue (all fine so far), but when I press "Play" to start encoding, all media is missing (red placeholder "Media Missing").  Did I miss something?  Do I have to "ingest" my media, not just "import" it into my project? Is there a log file that would show me where the error occurred and why?

Cheers, Thorsten

This topic has been closed for replies.
Correct answer Vidya Sagar

Hi Tc.thinkstorm,

In Media Encoder Preferences > General > Premiere Pro > Uncheck "Import sequences natively"

Queue the sequence again from Premiere Pro & check the red frames.

Thanks,

Vidya Sagar,

3 replies

T
tc.thinkstormAuthor
Participant
January 21, 2017

That exactly did the trick - thank you so much!  So what does this option do?  What is a "native" sequence?  What are possible side effects when unchecking this?

E
excited_Genie16B8
Legend
January 20, 2017

I've found that step 2i has worked in the past.

Premiere Pro Troubleshooting Guide

Vidya Sagar
Vidya SagarCorrect answer
Participating Frequently
January 20, 2017

Hi Tc.thinkstorm,

In Media Encoder Preferences > General > Premiere Pro > Uncheck "Import sequences natively"

Queue the sequence again from Premiere Pro & check the red frames.

Thanks,

Vidya Sagar,

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