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Participant
October 31, 2023
Question

Export settings dialogue box slow to respond

  • October 31, 2023
  • 1 reply
  • 326 views

Hello,

 

I have been having this issue for awhile on Premiere Pro 2023,

when I go to export a project by clicking File>Export>Export Media or using the ctl+m shortcut,

the dialogue box lags for a 5 seconds and shows "not responding" on the top of the window before opening.

This will also happen when changing settings in the dialogue box.

When I was using Premiere 2023 this issue was not apparent, I am not sure what has happened.

Editing and exporting work fine after all the settings are changed.

CPU and Memory usage stays below 20%, while this is occurring.

 

ㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡㅡ


The same question was asked in the past by someone,

but there was no problem-solving answer.

 

This topic has been closed for replies.

1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
November 13, 2023

Hi @responsible_Skyline0D4B,

Have you tried any troubleshooting like resetting preferences or deleting media cache yet? You can use the Reset Options dialog box for these things. Let us know. Sorry for the frustration.

 

Thanks,
Kevin

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
November 14, 2023

Yes, I deleted it
That's not the problem
Thank you for your answer.

Kevin J. Monahan Jr.
Community Manager
Community Manager
November 14, 2023

Hi @responsible_Skyline0D4B,

Sorry about that. May we have details about your system and media? Does the same thing happen with a new project? Let us know any further details.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio