Participant

Question

Export stuck on 99%

Forum|Forum|2 years ago
March 12, 2023
7 replies
26817 views

Hello, I am trying to export a 1 hour 45 minute video and whether I export straight from Premier pro or Media Encoder, it gets stuck at 99% and won't go past that. I was able to render the files fine, I tried leaving it over night, I have a very strong computer with more than enough space. I do 3 files, an audio file that I can hear, the video file that o can't see, and the mp4 file that has nothing on it. I think that the audio and video files are being made but it isn't mixing them together to make the mp4. I'm stuck

Export

dario.dragicevic52

Participant

Hey there, have you maybe found the solution? I got the same issue today and i need to have one very important project exported in less than 24 hours...

Peru Bob

Community Expert

Did you try pausing and restarting?

dario.dragicevic52

Participant

I tried like 7-8 different ways, and also every suggestest thing here but nothing seems to work.

Peru Bob

Community Expert

Sometimes pausing the export in AME and restarting it will fix that.

A

abdulateef232481786ohg

Participant

How do I pause the export in AME

Peru Bob

Community Expert

I'm not at my editing computer now to take a screenshot, but it is in the upper right corner of the Media Encoder window.

G

gaitery

Participant

sam eproblem. im tried with export one video...

O

ozonas luis

Participating Frequently

The same problem but I've checked and the file is created, no matter what the render progression displays 99%. Just closed this info pop up window and continue working. Checked the rendered movie and it plays correctly.
Some renders does have this issue, no clue why, but destination disk is not the problem, as far as I can tell.

B

bryana89581678

Participant

On mine, it was because of a linked Aftereffects composition, keeps getting stuck and wont finish. I solved it by just rendering it, and linking the render instead.

L

LegrandStaupe

Participant

I'm having this same problem, also exporting to an external drive, also stuck at 99% in the encoding process

Kevin-Monahan

Community Manager

Hi Evan,

How long was it stuck there? Ten minutes? An hour? Sometimes, it takes awhile to get the file written to disk and some people don't give it enough time to complete and force quit, especially on long exports. I agree that the progress bar should probably be a bit more accurate or at least tell you what's going on as your export is finalized.

Hope the info helps.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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Darnell34141132qmlk

Participant

hello, I've had to let the encoding process work overnight. i come back the next day and still stuck at 99%. No Crazy graphics or anything.

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Byron Cortez

Community Expert

Make sure you're not exporting to a directory in a cloud folder like DropBox, G-Drive, OneDrive, or Creative Cloud itself. Look for a directory on your storage drive that doesn't have to do with clouds, as that could be causing the issue.

Byron.