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andrea5EDB
Participant
September 6, 2021
Question

Export to Media - instantly goes to Not Responding

  • September 6, 2021
  • 1 reply
  • 88 views

Everytime, I click on Eport to media the Premiere Pro crashes and goes to "Not Responding" I have restarted the computer, deleted the cache, re-saved the project, render the project. Non of those helped. 

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1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
September 7, 2021

Hi andrea5EDB!

Sorry to hear that. We can get this checked.

  • Could you provide your system details (OS, CPU, RAM, GPU)?
  • What type of media files are you editing (codec/ format, frame rate, frame size)?
  • Can you post a screenshot of your export settings?

 

Let us know.

Thanks,

Kartika

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