Exported audio half a frame off

Forum|Forum|1 year ago
March 26, 2024
10 replies
594 views

Hi, having an extremely annoying, currently unfixable bug where when exporting multiple ProRes 4444's natively for versioning (I would rather batch export but ME encodes a visual glitch into the transitions, which would also be great for the adobe team to fix) and randomly some of the exports will have the audio be off between .5 and .78 of a frame.

The sequences are all duplicates of each other with only minor visual differences, all footage aside from static assets are 1080p QT Prores movs, export settings are video: 60fps ProRes 4444 8bit, audio: Linear PCM, 16 bit little-endian signed integer, 48000 Hz.

Computer specs:

Mac Mini M1 2020 16GB RAM
OS: Mac Ventura 13.4.1 (I will be updating the computer too but I want to submit this bug report first)

Premiere Version: 24.2.1 (Build 2)

Things I have tried:
Restarted computer
Updated Premiere
Deleted Cache
Batch exported from ME (worked for audio but has aforementioned viz issues)
Manually setting start timecode to 00:00:00
Pre-rendering
Manually setting frame rate

My only solution I have so far is to export natively, then lay back viz and batch export through ME to get the audio correct. But this is a huge time suck and these are weekly videos. Would appreciate any and all advice but we're all stumped so I'm really hoping the adobe team can please fix it.

S

schnittStelle

Participant

Hi Jamie,

thank you for your reply! This issue appears if I export directly from premiere as well as export it with media encoder. And the export-fileformat or container doen's matter .. mp4, mxf ... I'll try to send you an example and screenshots from the export-settings. thx B

jamieclarke

Community Manager

Hi @realbadnews - Sorry it has taken so long to get back to you. Please keep us updated and hopefully we can locate this issue and fix it.

R

realbadnewsAuthor

Participant

@jamieclarkeMy source audio at the time was the same as the video, MOV game capture.

Yes it happened when exporting natively from Premiere, batch exporting through ME tended to resolve it, but ME was baking in render errors on the pre-built Premiere transitions.

As this issue was months ago and I am no longer on the project unfortunately I cannot reproduce the issue. Hopefully schnitt can help you there.

No worries, I appreciate you trying to help. Will respond to this thread again if I encounter further issues with it.