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jamieb35960912
Participating Frequently
October 11, 2018
Question

Exported video quality lowered on phone but okay on computer.

  • October 11, 2018
  • 2 replies
  • 213 views

Hello! I haven't noticed this problem before though this is a longer (stop motion) video I've made and I've included sound for the first time. The beginning of my video looks blurry but the rest is okay. I am exporting a 20 second video with H.264, "match source" and VBR, 2 pass as the settings and I have tried various bit rates (between 6-10) Have you encountered this before? Are there different settings better for Instagram when viewing on a phone?  It looks fine after exporting on my computer but the quality is lower when sending it to myself in a message. Thanks!

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2 replies

Mike Dziennik
Community Expert
Community Expert
October 25, 2018

Also, how are you sending it to your phone? Is it being recompressed when you send? Email, WhatsApp?

Vidya Sagar
Participating Frequently
October 25, 2018

Hi jamieb35960912,

Sorry for the issue. It seems like an issue with the player you are using in the phone.

Use a different player and check the quality.

Thanks,

Vidya