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Participant
May 13, 2023
Question

exporting

  • May 13, 2023
  • 2 replies
  • 405 views

Everytime I try to export any new videos or files they turn out glitchy. They freeze on one frame and plays the entire audio then moves to the next clip. Any ideas on how to fix this issues guys?

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2 replies

Legend
May 14, 2023

and Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card.

Peru Bob
Community Expert
Community Expert
May 13, 2023

Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/