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Participant
July 27, 2026
Question

Exporting a video via Media Encoder (and also Premiere Pro) crashes

  • July 27, 2026
  • 5 replies
  • 43 views

Hi!

I made a video that I really want to upload to youtube. Its 120 fps and took me a long time to record and finish editing. 0 problems when editing and saving etc. I even was able to export a 5 minute long video of the same project a while ago. Since then, it keeps crashing in media encoder and also when I try to export it in Premiere Pro. Quicktime does work, but it ruins the color and I dont believe theres anything I can do to fix that. I tried rendering it in a lower FPS (60) and that also crashed. Its also good to note that it doesnt crash at a certain timestamp. It just crashes randomly. Sometimes instantly, sometimes after 3 min etc. I tried a lot of things and I’m truly lost. Other videos export easily so there shouldnt be anything wrong with my Premiere Pro or Media Encoder. I use Premiere pro 2024 and Media encoder 2024. I use H.264 and Adaptive High Bitrate (I also tried all the other ones like high low medium etc) My Specs are also good enough to render this (MSI GeForce RTX 3080, 13th GEN i7 13700K) Please help 🙏

    5 replies

    Community Manager
    August 12, 2026

    Still having this problem? Let us know!

    Community Expert
    July 28, 2026

    120 fps is an unusual frame rate, especially for YouTube. Can you explain why the video needs to be exported at that frame rate?

    A few questions first:

    • What is the frame rate of your sequence?
    • What is the frame rate of your source media?
    • If these are different to your export frame rate, what is Time Interpolation set to in the Export settings?

    If 120 fps is essential, I’d recommend exporting to a mezzanine codec first, such as ProRes, CineForm, or DNxHD, then convert that file to H.264.

    caroline_edits
    Community Manager
    Community Manager
    July 27, 2026

    Sorry for this frustration! Let's see how we can get your video over the finish line. Have you tried exporting to different locations on your computer? Are you exporting to an external hard drive, or is it somewhere local like your desktop?

     

    Does it share any error message? Feel free to share a screenshot of what happens when it crashes.

     

    You can also bypass the GPU entirely by switching to Software Encoding. See the screenshot to see where to access those settings in Export Mode.

     

    Let us know how it's going,

    Caroline

    Peru Bob
    Community Expert
    Community Expert
    July 27, 2026

    Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of a Studio Driver (NOT the Game Driver).

    Participant
    July 27, 2026

    Sadly this didn’t work :(