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procuts2
procuts2
Inspiring
November 10, 2022
Question

Exporting DCP on Premiere Pro 2023 and Media Encoder 2023 - Mac

  • November 10, 2022
  • 3 replies
  • 4547 views

I am having an issue with Premiere Pro 2023 on Mac running Big Sur.  After around 15% complete, Premiere seems to freeze, with no encoding progress.  I am having the same issue with the Media Encoder.  Any suggestions to fix the problem?

This topic has been closed for replies.

3 replies

J
Jamesk5
Participant
March 1, 2023

I'm having the same issue. Here's some details about my system for @Kevin-Monahan:

Hardware: 2019 15" MBP, 2.3Ghz 8 core/Radeon Pro 5500M 4GB + Intel 630 / 16GB Memory
Software: macOS 13.2, AME Version 23.2 (Build 63)

The media I'm trying to encode is actually just 4 still frames (pngs/jpegs) spread over a few hours that I'm putting into a slide show for a cinema complex - so no 'video' content in the traditional sense.

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    March 1, 2023

    Hi James,

    Thanks for the message. Hope all is well today. I tried an export using one of the Wraptor presets and it was successful. The only difference is that I am on an M1 MacBook Pro. You might try resizing the image in Photoshop to be the precisely the same frame size of the export, 2K. That way, you are not tapping extra resources for scaling. If that is not your issue, please report back.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    J
    Jamesk5
    Participant
    March 1, 2023

    Thanks @Kevin-Monahan. The images are already 1920x1080, so I believe they're the right frame size for the export.

    I've got a 2020 13" Intel MBP here which seems to be progressing the export further than the 2019 16". However, with 40hours of the export still remaining in AME, it's hard to say. The Progress Bar looks like it's got further along though... so perhaps this is a hardware related issue?

    J
    John Jota27851691ct53
    Participant
    January 8, 2023

    I'm having the same issue. Export of DCP from Premiere 2023 freezes around 12% and never progresses. Nothing special in the frames it stops on (ie no special effects or animation, etc). Did you get a fix? Thanks!

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    January 8, 2023

    Hi, John. Can you provide the info I asked for from procuts2 back in November?

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Y
    Yared304354584wld
    Participant
    July 4, 2023

    Hi John

    I have exported my video in DCP format in premiere pro but the audio and video are exported separately in different files. Shouldn't been exported in one video?

     

    Thanks 

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    November 15, 2022

    Hey Procuts,

    Is it possible to get more info about your system and media? I'd like to know more about your Mac and which camera shot the media. Anything else you can tell us about your workflow?

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      procuts2
      procuts2Author
      Inspiring
      February 2, 2023

      My apologies for missing your reply, Kevin.  I have a 2019 i9 MBP with 32 GB RAM which was running on Big Sir and running PPCC 2022.  It was suggested by an Adobe Technician that I upgrade to Ventura which should resolve the issue.

      Kenneth Davis, Director of Post ProductionPro Cuts Editing Services[Do not share PII or websites on signatures. This could cause a ban in the future]
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