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Participant
November 29, 2021
Question

exporting to media encorder

  • November 29, 2021
  • 1 reply
  • 120 views

So i am trying to export a video but when click on queue it tells me that i media encoder is not installed while i have it installed and its running.

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1 reply

MyerPj
Community Expert
Community Expert
November 29, 2021

If you haven't restarted your computer you might try that first. Then I would uninstall ME and reinstall and see if that works. More intensive things to try would be to uninstall all Adobe apps then reinstall after running the cleaner.

 

Also, reboot your computer between steps even if you are not asked to...

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html