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Community Manager
Sumeet Kumar ChoubeyCommunity Manager
Community Manager
October 22, 2020
Answered

FAQ: How to solve issues related to undocked panels in Premiere Pro v14.5?

  • October 22, 2020
  • 62 replies
  • 47824 views

Update: This issue is being addressed in our Beta releases and will be available in a future stable release. You may download the Beta build from the Creative Cloud Desktop app. Please refer to this link to know more about Beta apps.

 

We are investigating an issue with Premiere Pro v14.5 wherein undocking panels or splitting workspace across multiple monitors might cause a few features to not work.
These are:

  • Keyboard shortcuts not working.
  • Drag & Drop functionality not working for the clips on the timeline.
  • In a few cases moving media clips to a different track on the timeline causes the media/asset to get duplicated in the project bin.

Workaround to fix these issues is to dock the panels or use any of the default Workspaces under the menu Window > Workspaces. If you have modified any of the default workspace, you may reset it under Window > Workspaces > Reset to Saved Layout.
Hope it helps.

    Correct answer Dominic Witherow

    Ditto exactly!

    My setup has 2 monitors to work within and a third to monitor at full resolution. 'Delete/Clear' buttons not working, dragging anything in the Project panel not working. All fixed by switching to an Adobe preset workspace and then switching back to my custom workspace.

     

    MacbookPro 16" 2019, 2.3GHz, 8 core i9, 64GB RAM, AMD 5500M 8GB, OSX 10.15.7 operating in closed clamshell mode with monitors attached via OWC Thunderbolt 3 Pro Dock and OWC Thunderbolt 3 Standard Dock

    62 replies

    Show previous replies
    KonnaMcLord
    KonnaMcLord
    Participant
    October 28, 2020

    My solution that somehow works:

    1. (Workspace > Reset to Saved Layout)
    2. Change to some different standard Workspace
    3. Then back to mine

    When I close and reopen Premiere however all is lost again... 😕😕

    Scott Bell
    Scott Bell
    Participant
    October 28, 2020

    I'm having this issue as well on a Windows machine. Really frustrating. Please resolve this ASAP.

    А
    Александр5D51
    Participant
    October 28, 2020

    Все начинает работать когда переходишь в одномониторный режим.

     

    I
    imaureen
    Participant
    October 27, 2020

    Having this issue on a Mac and it's crippling my workflow. Please help.

    C
    Cody Monroe
    Participating Frequently
    October 27, 2020

    I'm having all these reported issues mentioned in this post:

    • Keyboard shortcuts not working. (delete key, etc)
    • Drag & Drop functionality not working for the clips on the timeline OR dragging them in to begin with
    the_dudes
    the_dudes
    Inspiring
    October 27, 2020

    How embarassing that this passed your quality assurance. Very disappointing. Huge dealbreaker for workflow.

      F
      FABRIZIO GAMMARDELLA
      Participant
      October 27, 2020

      I'm having the same issue with docked panels as well. I've got a 3 monitors configuration and my project panel is on monitor number 2. I can't drag and drop assets within the panel, nor from folder to folder, can't playback from source monitor and all my keyboard shortcuts don't work at all when on monitor 2. This is extremely frustrating, not to mention how much it's affecting my workflow. Any ideas? 

      jesskaat
      jesskaat
      Inspiring
      October 27, 2020

      When will this be fixed??? Having major issues with this problem

      Abbottoklus
      Abbottoklus
      Inspiring
      October 26, 2020

      An alternative workaround is to close your undocked window(s), then use Reset to Saved Layout, and everything works again.

        Z
        zefrey
        Participating Frequently
        October 26, 2020

        I have uninstalled 14.5 and gone back to 14.4, problem fixed! Thanks Adobe

        Humanclock
        Humanclock
        Participating Frequently
        October 27, 2020

        Ah, so the new fling you met online had a bunch of issues that made your life difficult, so you had to go running back to the ex.

         

        I get it and have been there myself.

        [passes zefrey a beverage, gives fist bump]

         

         

          P
          pioszub
          Participant
          October 26, 2020

          It happend to me. Im working on 3 monitors and lost possibility to 3point editing. When i change my windows setup (WIN+P) to "PC SCREEN ONLY" insert/overwrite starts working immidietly. 

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