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Community Manager
Sumeet Kumar ChoubeyCommunity Manager
Community Manager
October 22, 2020
Answered

FAQ: How to solve issues related to undocked panels in Premiere Pro v14.5?

  • October 22, 2020
  • 62 replies
  • 47824 views

Update: This issue is being addressed in our Beta releases and will be available in a future stable release. You may download the Beta build from the Creative Cloud Desktop app. Please refer to this link to know more about Beta apps.

 

We are investigating an issue with Premiere Pro v14.5 wherein undocking panels or splitting workspace across multiple monitors might cause a few features to not work.
These are:

  • Keyboard shortcuts not working.
  • Drag & Drop functionality not working for the clips on the timeline.
  • In a few cases moving media clips to a different track on the timeline causes the media/asset to get duplicated in the project bin.

Workaround to fix these issues is to dock the panels or use any of the default Workspaces under the menu Window > Workspaces. If you have modified any of the default workspace, you may reset it under Window > Workspaces > Reset to Saved Layout.
Hope it helps.

    Correct answer Dominic Witherow

    Ditto exactly!

    My setup has 2 monitors to work within and a third to monitor at full resolution. 'Delete/Clear' buttons not working, dragging anything in the Project panel not working. All fixed by switching to an Adobe preset workspace and then switching back to my custom workspace.

     

    MacbookPro 16" 2019, 2.3GHz, 8 core i9, 64GB RAM, AMD 5500M 8GB, OSX 10.15.7 operating in closed clamshell mode with monitors attached via OWC Thunderbolt 3 Pro Dock and OWC Thunderbolt 3 Standard Dock

    62 replies

    Show previous replies
    AzzieScott
    AzzieScott
    Known Participant
    October 22, 2020

    Yup Im experiencing this as well. My workaround is to click another workspace tab like "color" or "Graphics" then click back on your editing tab or whatever custom workspace tab you've created. Hope you guys fix this soon. 

      D
      Dominic WitherowCorrect answer
      Inspiring
      October 26, 2020

      Ditto exactly!

      My setup has 2 monitors to work within and a third to monitor at full resolution. 'Delete/Clear' buttons not working, dragging anything in the Project panel not working. All fixed by switching to an Adobe preset workspace and then switching back to my custom workspace.

       

      MacbookPro 16" 2019, 2.3GHz, 8 core i9, 64GB RAM, AMD 5500M 8GB, OSX 10.15.7 operating in closed clamshell mode with monitors attached via OWC Thunderbolt 3 Pro Dock and OWC Thunderbolt 3 Standard Dock

      Professional film maker/editor since 2004, working on MBP M4 Max 128GB, 4TB SSD
        J
        James NW
        Participant
        October 27, 2020

        @Dominic Witherow You legend! Thank you! 

          Kevin-Monahan
          Community Manager
          Kevin-MonahanCommunity Manager
          Community Manager
          October 22, 2020

          Thanks for this, Sumeet. Yes, I've seen that even moving clips in the Timeline can be affected. Hoping we can fix this ASAP. Sorry for the inconvenience, everyone.

           

          Regards,
          Kevin

          Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
            T
            thepkhunter
            Participating Frequently
            October 22, 2020

            I also noticed I can no longer use ctrl+backslash on my 2nd monitor to remove the title bar and maximize the floating windows there to the full screen size

              aTomician
              aTomician
              Inspiring
              November 4, 2020

              me too

              Regards, aTomician
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