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November 17, 2016
Question

Faulting module name: KERNELBASE.dll, version: 10.0.14393.321, time stamp: 0x57f4c4f0

  • November 17, 2016
  • 0 replies
  • 3596 views

Hi Everyone

Just bought a brand new desktop - however Adobe Premiere Pro 2017 is really giving me the headaches.

I continually get this error msg below:

Faulting application name: Adobe Premiere Pro.exe, version: 11.0.1.6, time stamp: 0x5822ef8f

Faulting module name: KERNELBASE.dll, version: 10.0.14393.321, time stamp: 0x57f4c4f0

Exception code: 0xe06d7363

Fault offset: 0x0000000000017788

Faulting process id: 0x2f2c

Faulting application start time: 0x01d24117e8002863

Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2017\Adobe Premiere Pro.exe

Faulting module path: C:\Windows\System32\KERNELBASE.dll

Report Id: 2038c9a4-ef78-47c8-b817-dcc61f57f50f

Faulting package full name:

Any idea what's going on, and most importantly: How to solve it?

I found this question and answer, though it seems to relate to Encoder: Premiere and Adobe Media encoder Crashing with module KERNELBASE.DLL

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