Participating Frequently

Question

'File has no audio or video streaming' error -- I have codecs!

Forum|Forum|14 years ago
January 30, 2012
5 replies
20765 views

Hi!

I really hope someone can help me!

I am trying to import MOV files into Premiere CS5 (latest version, just downloaded last week) and I get the error message "file has no audio or video streaming.'

I can open these files just fine in Final Cut Pro X (which I hate, so hence why I am back on Premiere).

I already downloaded Quicktime 7, and the Quicktime Pro Codecs here (http://support.apple.com/kb/DL1396). When I tried to install those codecs, I got an error saying there is a newer version of the codecs installed on my machine.

My info:

Mac OS 10.6.8

Quicktime 10

(I read you also needed to download Quicktime 7 for some codecs. I did that, but it didn't help.)

Premiere CS5.5 (Trial)*

*I read the old trial did not allow you to import MOVs, but that the new trial does not have an issue -- so I'm at a loss as to what to do.

This topic has been closed for replies.

DAVIDE PEPE

Known Participant

I have the same problem and I would really like to have a valid answer to fix this issue.

Best,

Davide

M

meduri99

Participant

I am struggling with same problem.

In My case, I am using a Canon XF300 (My Own) that spits MXF files and I am using iMedia Converter to make the MOV files with Full HD. First question here is, is there any other best format to work with on Premier Pro than MOV?

I have captured the Media Inspector result here http://pastie.org/pastes/3312989

Please suggest.

A

actiontan

Participant

I'm getting the same error, but i think my files started in MOV format. i recorded some footage off of this kodak handheld and MOVs were what i ended up with. i'm running windows 7, so i'm not sure if the mac codec listed at the start will help my problem. when i ran the gspot app, it said "Codec Status Undetermined."

is there some kind of obscure codec that i'm missing?

the_wine_snob

Inspiring

For the Mac, isn't QT up to version 10.x?

In QT, what are the full properties of that/those MOV file(s)?

Where did the MOV file(s) come from?

Good luck,

Hunt

John T Smith

Community Expert

Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037

What is a CODEC... a Primer http://forums.adobe.com/thread/546811

What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037

.

Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing

.

For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en

For Mac http://mediainfo.massanti.com/

C

cinabunbunAuthor

Participating Frequently

Here are the results of the Media Inspector. These were MXF files, which FCPX can no longer import. I converted them into MOVs using the PavTube Media Converter for Mac.

Again, FCPX can hanlde the files, no problem. Not sure why Premiere requires an additional codec to handle the files. I already downloaded Quicktime codecs from the Apple site. Not sure what other codecs I need.

E

excited_Genie16B8

Legend

I converted them into MOVs

Try skipping that step. PP is designed to work with native camera media.

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