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E
ERICK29759417uij0
Participant
May 6, 2023
Question

File import failed mp3

  • May 6, 2023
  • 1 reply
  • 338 views

How to solve: "File import failed"
"could not open file from disk"

This topic has been closed for replies.

1 reply

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity Manager
Community Manager
May 6, 2023

Hi Erick,

Sorry. That looks like an .mp3 file, though. I can change the title of the post for you.

 

Some mp3s contain the AAC codec source. There may be a bug with AAC audio. Please change the extension to .wav or transcode the file in Media Encoder or Audition. Let us know if that works.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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