File is missing or corrupt in Premiere Pro 15.1 - Works fine in 15.0

Forum|Forum|5 years ago
April 18, 2021
1 reply
1518 views

Since the 15.1 update, I can't open some projects. It says the file is missing or corrupt. I rolled back to 15.0 and it works fine.

Error or problem

This topic has been closed for replies.

Kevin J. Monahan Jr.

Legend

Hi Jared,

Sorry. Which file is missing or corrupt? Not sure what that means. Maybe give us a screenshot to go on? Some system info and info on your source media? Might not be a bad idea to finish the project in v.14.x, then start new projects in 15.1 with new media cache, etc.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

jaredr20228827Author

Participant

Windows 10 Pro, build 19041.928

Intel i7-9700k, 32gb RAM

15.1 causes this issue

15.0 works fine

Source media is an MOV video file, ProRes LT

This is the window that pops up everytime I try to open a previously saved project template in 15.1.

Kevin J. Monahan Jr.

Legend

Jared,

If you have tried the usual troubleshooting steps, such as, deleting media cache, and trashing preferences, I would move back to 15.0 to complete the project.

One other possible troubleshooting step is to create a new project, and then import your old project into the new one. Try that out if the other steps do not work.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded