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Participant
February 20, 2024
Question

Files too big for PPro or my Mac?

  • February 20, 2024
  • 2 replies
  • 363 views

Hello Community. I've inherited a Premiere Pro project with most of the media MPEG4 3840x2160. It seems to have worked for the original editor, but the files won't play on my Mac without staggering and pausing. Is this a problem with the specs of my Mac (4 GHz Quad-Core Intel Core i7, 16GB memory)?

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2 replies

Peru Bob
Community Expert
Community Expert
February 20, 2024

What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

Participant
February 20, 2024

The project's come in from the States on a single 5TB LaCie Rugged, with around 3.75TB of media, the majority 3840x2160.  I wondered if the problem lay with the drive, so I've copied individual files to a 7200rpm desktop drive, but the same issues.    I'm hoping the problem doesn't lie with my OS - BIg Sur, or I'm looking at having to drop the job or buy a new Mac - long overdue, I guess, but this job doesn't really justify that.

Peru Bob
Community Expert
Community Expert
February 20, 2024

@Steve35571673yvnp wrote:

 single 5TB LaCie Rugged,..., so I've copied individual files to a 7200rpm desktop drive


 

Media should be located on a fast SSD, not an HDD.

That is likely the issue.

Peru Bob
Community Expert
Community Expert
February 20, 2024

Try Preferences > Audio Hardware and set Input to None.


If that doesn't work, delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

and then try creating a new project and import the old one into it.

 

You can also try proxies:

https://creativecloud.adobe.com/cc/learn/premiere-pro/web/proxy-media?locale=en

 

Participant
February 20, 2024

Many thanks for your reply ... I shall try those ...