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davide.bonaldo
Inspiring
January 24, 2023
Answered

FIX the bug of audio missing from export

  • January 24, 2023
  • 201 replies
  • 39406 views
When exporting a video sequence premiere randomly leaves out part of the audio. Those part were not muted, but in the same channel and of the same kind of other parts exported fine, not even cut: so for instance you have a talker that randomly get the voice silent.
This is a big reliability issue, because there is no correspondence of what you have on timeline and what you are going to have on final export. This happens on different machines and happened also with previous versions of Premiere different from this one at moment of writing 15.4.1 (build 4).
The only reliably working workaround has been export only the single audio channels in wave files and then import it back into the timeline, that is time consuming and unacceptable for a professional software.
Correct answer KinoKast

23.5 fixed it for me... but after months of frustration, nearly doubling my workload.

201 replies

stephenr90672605
Participant
December 21, 2024

STILL HAPPENING! ISSUE NOT FIXED> I can't even export the audio without missing parts. Is there a new workaround?  HELP!! 

BITMASTER2000
Participant
December 13, 2024

The "out of storage" theory sounds plausible. It stands to reason that Premiere Pro requires substantial temporary space to pre-render exports. This aligns with my experience, as I encountered the issue on larger-than-usual projects. At the time, I had approximately 50-70 GB of free space on the Windows drive — which could have been insufficient. But it's still speculation from my end.

 

I took a break from work, but if anyone else finds that it does indeed help to either free up more space, or to move the Windows temp folder to another drive with more space, please report your findings here. Your feedback is much appreciated. Adobe won't take this seriously, so all we have is each other.

Inspiring
December 15, 2024

Actually it was the buggy h.264 compression of Premiere Pro, as I read through different other sources and combined the findings there.

 

So I changed my output video to AppleProRes 422 Proxy (which gives nearly the size of a proper H.264 compression) and to a Qicktime .mov format instead of .mp4 and it worked out with all audio from all clips included ...

 

Inspiring
December 13, 2024

It's still not fixed Adobe!!!! Such a mess with this Apps.

The issue persists. Randomly missing audio in 1 hour movie at least twice for 20-30 seconds.

 

My guess is that it deals with the great-most-buggy "Dynamic-forget-all-Links-Server". Randomly it looses connection to files while rendering and this is why you cannot detect the source clip. It just happnes randomly if the link server is down (for what ever reason) for seconds while rendering.

 

Such a messs.

Participant
November 18, 2024

It's not fixed. I'm fully updated on all versions and it's still doing it. Nothing is working.

Known Participant
October 23, 2024

I have the same issue. Single, very short files are simply missing. Other files on the same track work just fine. I have removed the from the sequence and added them again. The issue is still there.

Participant
October 14, 2024

What I did is I exported the audio to wav 
then replace the audio from my timeline. 

Participant
March 6, 2024

FOLLOW UP: When exporting the culprit for me losing audio on export is a huge temp files. My drive was hitting its cap despite having 80+ gb of free space on that drive. After moving my temp folder to a larger drive the issue stopped.


Please watch your drive as you are exporting your video and see if you are topping out, hitting capacity. This was the main reason my issue persisted and there was little to no indication in the error logs that it was due to temp file sizes.

 

The error would often read "insufficient storage" but sometimes would still export while dumping the audio when the temp storage ran out.

If you are on Windows, I've linked the way to move temp files to a new drive below. I hope this helps

https://answers.microsoft.com/en-us/windows/forum/all/change-location-of-temp-files-folder-to-another/19f13330-dde1-404c-aa27-a76c0b450818

Participant
March 6, 2024

The most ridiculous issue I've faced in years.when I added a new audio track to the timeline and put the audios in the new audio track channel and got export at the 44100hz setting, it worked too

Participant
February 17, 2024

paying way too much money for a supposedly professional software and missing deadlines because basic functions simply stop working. freakin joke. 

Participant
February 3, 2024

I am using 2020.  My project suddenly keeps dropping some audio clips during export. Nothing helps. Beta is not a solution. Please, help. It was all fine till yesterday. I've been exporting my project almost every day. I haven't had any problems.