Known Participant

Answered

[Fixed] Captions burning into video even when not selected to

Forum|Forum|4 years ago
October 20, 2021
27 replies
40877 views

When I export a video ( h.264 ) I am selecting to create a sidecar file ( SRT ) on the captions tab , when I export, it does create the SRT file, but it also burns the closed captions into the video. When I select NONE for Caption Export options when exporting, it is still burning the closed captions into the MP4 file.

This is happening on all 23 sequences inside my project file. The only way I can get the captions to not burn in, is to turn off the eyeball on the Subtitle track. Which then requires me to re-render the entire timeline.

This is using Premiere v15.4.1 build 6 . Any thoughts ?

Correct answer ghuff

WIth the new Premiere 25.4 update, this problem has been resolved.

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J

JTW JrAuthor

Known Participant

Oops, no idea how it keeps logging me into my old account. 🙂

W

Wylie_702

Participating Frequently

Happy to report that even though this issue drove me crazy for what seemed like forever, I have not ran into the issue again in many months.

Kevin-Monahan

Community Manager

Hi Community,

This bug has been marked as fixed in Premiere Pro 22.1 and later. If this fix is still not working for you, please let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Barry-KOMOTV

Inspiring

Kevin-Monahan This is still hapopening for me. The latest Premiere and Media Encoder as of August 7, 2024. This is an old project that I update quarterly for my client. I need access to the old edits so I cant just start a new project from scratch without re-editing several years of work. No matter what I try I constantly get burned in captions on export. One exception was exporting by sending to media encoder to get files without those burned in captions, but that worked in the previous project and not the one I just created by importing in the old project into a new project file. I did a screen capture of my process, showed the export preset settings, program versions and how I am doing this. Note that at the end the demo file did finally export with burned in captions again. I had to compress the piss out of the video to get it undr your 47 MB limit, so its a little soft. This project has 4 or 6 videos each quarter, so my export process is this wayt to try and avoid exporting each video 2 times individually through Premiere only. And that works for all my other projects. But that is what I had to do yesterday to get any video that was clean. Note also I have cleared teh caches as well.

Captions_Issue.zip

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Barry-KOMOTV

Inspiring

Adding another screen capture with the computer and program settings in case that might help.

System_Settings.zip

Kevin-Monahan

Community Manager

Hi @johnpix,

Thanks for the comment. Another user says that this issue is fixed in 22.4. That isn't the case? Let me know what's going on. A bug is closed on this matter, but I'd love to get your feedback for the team. It's possible for bugs to arise even after they are fixed, so let the team know. I'm happy to advocate for another fix.

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

C

Courtnoski5

Known Participant

I started having this same problem today, and I found a solution. Important, the problem was not with adobe premiere. Another user posted that the problem was with the vlc media player. So I turned off subtitles with the vlc media player, and the problem with captions went away.

Mod note: Please do not past in all capital letters. It is considered "shouting." We adjusted the text for you. I hope that's OK.

pwmiller

Participating Frequently

VLC will display CC if they exist in the same folder of the video. It fooled me at one time, but the issue was editing a video from a previous version of premiere and or from a different platform (MacOS).

J

James5FC9

Inspiring

I just started having this same problem in 23.3 in a project that was fine before.

M1Storyteller

Inspiring

This just happened to me in the middle of a project. I'd previously exported two video files from this project before PP started ignoring my export preset caption settings.

macOS Ventura 13.3.1(a)
Adobe Premiere Pro 24.0.3 (Build 2)
Macbook Pro 16-inch, 2019
2.4 GHz 8-Core Intel Core i9
64GB 2667 MHz DDR4
AMD Radeon Pro 5600M 8GB
Intel UHD Graphics 630 1536MB

For now, I will hide the captions track and export the video files and captions independently.

*This is not a VLC issue, as others have referenced.

C

CaSMITH22

Inspiring

OP here - so crazy this issue is still popping up. Thanks for adding this workaround. Happy creating!

R

Robert2910242162yy

Participant

Been pulling my hair out on the same problem for a half an hour... Found out my issue.
Make sure your player (in my case VLC Media Player) has subtitles turned off. It was reading the sidecar file.

pwmiller

Participating Frequently

I've never had this issue until I accidentally upgrade MAC OS to Ventura. I can't say for sure that's the reason why this is happening, but now, I disable captions before rendering.

MetaWrap

Participant

18 months on, and still an issue?

This happened the very first time I tried to use Premiere Pro, and I can't seem to get rid of it.

The only solution is to disable the subtitle track of rendering and export it separately.

C

CaSMITH22

Inspiring

Hi MetaWrap - just staying updated to the latest version fixed it for me.

Also, here are Adobe's best practices for updates - it may be helpful for you:

https://helpx.adobe.com/premiere-pro/using/best-practices-for-updating-premiere-pro.html

Good luck! As a diehard adobe user since CS2, I've come to understand that the cycle of bugs and updates are just part of the ongoing learning experience - when encountering an issue - first step is to just exit and reopen - and if that doesn't fix it - check for an update.

MetaWrap

Participant

Thanks. This was with the latest version. I started with Premiere 1.0 and have been using my old outright purchased version of CS6 up until now.

There seem to be a *lot* of bugs in this latest edition. 50% of my workflow time was spent finding workarounds for the various issues I ran into. Not very impressed so far.

I'm hoping this one will be fixed, but it is by far not the worst.

V

valeriec65796167

Inspiring

Just chiming in here to say I am having the same problem. Most sequences export fine, without the captions burned in, some do not. The ones with the sticky captions include imports from the same AE file. The rest do not, so I suspect it's something to do with that.

I'm using v 22.6.2 (Build 2), on Windows 10.