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Francis-Crossman17221443
Community Manager
Principal Product Manager
April 11, 2023
Answered

FIXED issue: Text-Based Editing - clips reset to first frame after relink in 23.4

  • April 11, 2023
  • 165 replies
  • 45936 views

This issue has been fixed in 23.5 which is now available.  Please update to get the fix.

 

We are aware of an issue in Premiere Pro version 23.4: when transcribed clips in a timeline are taken offline and relinked, clips shift and reset to the first frame. Effects, transitions, and speed changes can also be removed or impacted.  Our engineers understand the problem well, and we are testing fixes internally right now.  We have put a fix into Public Beta and will get the fix into an official release ASAP.  I will update this post with more details as soon as I learn them.

 

If you are experiencing this problem:

If you get the media relinking dialog in 23.4 and you have previously used transcription, close and do not save the project. Make a backup of your project file just to be safe.

 

Workaround #1 – Restore media

  1. Put the media back in its original location so no relinking is required.

* There are many cases where this is not possible; try one of the following:

 

Workaround #2 – Beta

  1. Download Premiere Pro beta version 23.6.0 build 02 or later
  2. Open in beta, reconnect the media, and ensure the sequence looks correct.
  3. You may choose to just work in Beta –or– save and open in 23.4

 

Workaround #3 – XML

  1. Export XML (File > Export > Final Cut Pro XML) from the original system that has properly connected media.
  2. Import the XML into a new project on the new system and reconnect the media

* Please take note – not all aspects of the sequence will be reproduced by the XML

 

Workaround #4 – revert to Premiere Pro 23.3

  1. Open Creative Cloud Desktop app
  2. Click on All Apps
  3. Find Premiere Pro
  4. From the three dots on the right, choose “Other versions”
  5. Choose 23.3
This topic has been closed for replies.

165 replies

June 14, 2023

通常通りカット編集をして保存して閉じた後、再作業のためにプロジェクトを開くとカットポイントから素材の動画が全て頭出しになります。音声は問題なく、ビデオのみ。

保存する前に作業している段階ではそのような異常はないのですが、一度終了してまた開くとこのような状態になっていることがあります。ちなみにオートセーブしているものも全て同じ状態なので、せっかく編集したものが使い物になりません。

現状、ビデオ以外の編集はちゃんと保持されているので未編集の素材に入れ替えてテロップに合わせるなどして再度カット編集しています。

このバグは大変困るので早急に対応をお願いしたいです。応急的な対策でもいいので提示していただければと思います。よろしくお願いいたします。

R Neil Haugen
Legend
June 14, 2023

I believe this is on the current "known issues" list ... and yea, it's a pain for those it hits.

Everyone's mileage always varies ...
Participant
June 14, 2023

Lost an entire day to this re-syncing a bunch of social ads I was cutting that were on a tight deadline. Didn't have time to troubleshoot this far. This isn't even a bug. This ruins your entire timeline. Insane.

Stan Jones
Community Expert
Community Expert
June 14, 2023

@RyanSalyer123,

 

As @James5FC9 links to below, it is almost certainly this bug in 23.4.0:

https://community.adobe.com/t5/premiere-pro-bugs/known-issue-text-based-editing-clips-reset-to-first-frame-after-relink-in-23-4/idi-p/13814912

 

(Your post has been moved to that thread.)

 

This is fixed in the Beta. A fix will probably be in the next release update, but we don't know when that will be. Hopefully soon, but in the meantime, you need to keep working.

 

Once you relinked and saved the project, that project file was messed up. You cannot use that file anymore.

 

To use workaround #1, copy the files from the SSD back to the original location (keep them on the SSD also, and see below).

 

Make a copy of your most recent autosave/backup file from before the relink. In this type of situation, I always keep an extra backup copy of everything. Open it on the old drive. If it works, just suffer through the slow work!

 

Variation on #1: redesignate the drive letters and make sure the SSD uses the same path as the original. That may not be possible if it is your C drive. But if it is, try opening the backup project there. This might work. If so, you can finish the project on the new drive.

 

If neither of those work, see workarounds #2, 3, and 4.

 

Stan

 

Inspiring
June 13, 2023

I'm not sure how else to phrase this... I had an interview edited and completed on a spinning hard drive. It was really, really slow to edit and export so I got an M2 SSD and moved the whole project folder to the new drive, verified it moved, and deleted the old one. The client wanted a change to the interview, so I opened the file, it recognized the new location for the media... and everything is broken. I still have all of the clips laid out and cut up, but when I play it it is just repeating the same section of the file over and over. I've cut up one big interview clip and used b-roll to splice different segments of the interveiw together, but when it goes to the next 'splice' it just repeats the very beginning of the original file. 

 

What happened? I cleared the cache and nothing happened. I have never had this happen to me before. Beyond that, some of the clips have completely different color correction now.

Community Expert
June 13, 2023

The proper way to transfer the project is  with Project Manager. If it's not too late I'd try again while working with Project Manager, while working with the previous project, and see if you have better results.

Inspiring
June 13, 2023
Yeah unfortunately it is too late. I’ve moved project folders hundreds of times like this and never ran into this I'm just baffled. This is the first even hearing of project manager
Known Participant
June 13, 2023

The beta or downgrade to 23.3 will work. But only with a 'not infected' auto save for the project.


I work in a Premiere Production workflow, with over 500 hours of footage and 100+ hours of archive footage. This is spread over 20+ projects and countless sequences. It's unacceptable when such a bug creeps in and damages your project and thus the overall production on tilt. A swift permanent solution is needed.

Participating Frequently
June 13, 2023

The beta did work I just had to go deep back in my auto saves and redo some work. Really unacceptable Adobe, think this might be the final push to Resolve. 

Participant
June 13, 2023

To echo what edwin said -- this kinda stuff is hair-pulling and Adobe really should focus on function above all else because this issue made me miss a deadline.  And I'm a loyal Adobe/Premiere user - since the early, early days.  But the BETA install does solve the issue.  Thank goodness.  

edwinl76571172
Participating Frequently
June 13, 2023

My goodness, I thought I was going crazy. Having the exact same issue - not "text based editing" per sé, but likely a bug that crept in because of this new feature. When copying the project file and assets to another PC, all edit points of each clip revert to the first frame.

I have successfully solved the issue using the Premiere Pro (beta) work-around, but not after spending almost half a work day on this problem - time I can ill afford to lose. I'm going to echo what Philip Bloom once said regarding Adobe's feature creep: Take a year off introducing new features, and work 100% on getting your product in a rock-solid, stable condition. Premiere's instability is by far the number one reason so many of my editor colleagues are migrating to other platforms.

I want to love this product that I've been using since 5.1 in yonder years, but issues like this just kills it for me. Thank goodness for this community though.

Participant
June 13, 2023

We have an issue with our Edits it seems like premiere loses the in- and out points of the edit. When you play it back, it always comes back to timecode 0 of the clip. Any idea how we can fix it?

Ann Bens
Community Expert
Community Expert
June 13, 2023
Known Participant
June 13, 2023

What worked for me was opening an auto save in beta.