Following an online course, says Export Video and Audio, do NOT see those checkboxes

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I am doing a course part of it specifies (after creating your video clip) CTRL + M to export, the video clearly shows Video and Audio checkboxes, which you select to export both, when I process the clip as MP4 it does NOT play the audio channel.

Can anyone say where I can find/turn on the shown checkboxes?

rob-mcpCorrect answer

Inspiring

I cannot tell you what the issue is, it’s TOO EMBARASSING!

(Said in a whisper) When I exported the media, I had not noticed that I had, on the audio track in PremPro, a little green button set, the one with an M on it. (Mute) Pleeese don’t tell anyone.

Thank you for the checkbox location answer.

rob-mcpAuthorCorrect answer

Inspiring

I cannot tell you what the issue is, it’s TOO EMBARASSING!

(Said in a whisper) When I exported the media, I had not noticed that I had, on the audio track in PremPro, a little green button set, the one with an M on it. (Mute) Pleeese don’t tell anyone.

Thank you for the checkbox location answer.

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Ann Bens

Community Expert

Think of this: You are not the first and won't be the last.

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rob-mcpAuthor

Inspiring

Thank you Ann, as always you are too kind!

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rob-mcpAuthor

Inspiring

Dang! You’re good.

Thank you, I have made a note of that option, I am always careful when completing training courses, as the trainer invariably has different Versions to me, but I struggled in finding that one.

HOWEVER! I just reran my test created video, VLC player has no sound! So thanks for the help, very useful for future ref but I still have an issue. Cheers. If I sort it I will post to this query.

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