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Participating Frequently
Nov 5, 2026 8:34 PM UTC
Question

footage flickering after import in Pr

I am using footage shot in HEVC - format on my android phone. Its playing very well on my phone (of course), and on the PC Mediaplayer. 

After importing to Pr and played in the timeline as ‘new sequence from clip’ it starts flickering (the sound stays OK)  

The same thing happens when i import directly i Media Encoder and render to match source.

Can anybody help?

/Bo

    3 replies

    Stan Jones
    Community Expert
    Community Expert
    Nov 6, 2026 1:46 AM UTC

    ​@boho 

    What version of PR are using? Curious: if PR 2026, in the cloud desktop, look for your installed version, click the 3 dots: for “Optional HEVC codec” does it show it “Added" with a check?

    Stan

     

     

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    John T Smith
    Community Expert
    Community Expert
    Nov 5, 2026 9:15 PM UTC

    Or use https://handbrake.fr/ open source transcoder/converter to convert to H.264

    Handbrake tutorial https://www.youtube.com/watch?v=xlvxgVREX-Y&t=34s

     

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    CORCTON34033231
    Community Expert
    Community Expert
    Nov 5, 2026 9:01 PM UTC

    Hi Bo, sorry you're running into this. For HEVC (H.265) footage, the official troubleshooting steps are these, try them in order:

     

    1. Enable hardware-accelerated decoding: go to Edit > Preferences > Media, select Enable hardware accelerated decoding (requires restart), then restart Premiere.

    2. For export, enable hardware-accelerated encoding: go to File > Export > Media, set Format to H.264 or HEVC (H.265), then in the Video tab, under Encoding Settings, set Performance to Hardware Encoding.

     

    Note: hardware-accelerated decoding/encoding requires an Intel CPU with Intel Quick Sync support and the GPU/driver requirements listed in the doc.

     

    Full steps here: https://helpx.adobe.com/premiere/desktop/troubleshooting/playback-issues/optimize-playback-performance-for-h264-h265-media.html

     

    Let us know how it goes after trying them.

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